Privacy Policy

Introduction

At Premier Merchant Services, we are committed to protecting the privacy and security of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services—including credit card processing, POS solutions, and other merchant services provided across the United States. By using our services or accessing our website, you agree to the terms and practices described in this Privacy Policy.

Information We Collect

We collect both personal and business-related information to provide you with secure, efficient, and tailored merchant services. The information may include:

  • Personal Identification Information: Name, address, email address, phone number, and job title.

  • Business Information: Legal business name, EIN, industry type, transaction history, and payment volume.

  • Payment Information: Bank account details, credit/debit card info (for setup), and terminal preferences.

  • Technical Information: IP address, browser type, device info, OS, and browsing behavior when interacting with our website.

We collect this data through forms, account setup, customer service interactions, and tools like cookies and analytics.

How We Use Your Information

Your information is used to deliver and support our merchant services. This includes:

  • Setting up and managing merchant accounts

  • Processing credit and debit card transactions

  • Installing and supporting POS systems

  • Providing access to secure payment gateways

  • Responding to customer inquiries and support requests

  • Improving website functionality and user experience

  • Sending service updates, billing notifications, and marketing communications (with your consent)

  • Complying with legal, financial, and regulatory obligations

We only collect the minimum data necessary for these purposes and never use it for unrelated activities.

Sharing of Information

We do not sell, rent, or trade your information for promotional purposes. We may share information with:

  • Payment processors and acquiring banks to facilitate transactions

  • POS hardware providers for equipment delivery and activation

  • Third-party service providers for storage, customer support, and fraud prevention

  • Legal and regulatory authorities, when required by law

All third parties are bound by strict confidentiality and data protection obligations.

Data Security

We use industry-standard practices to secure your data:

  • PCI DSS-compliant systems

  • SSL encryption for online transfers

  • Firewalls, intrusion detection, and regular security audits

  • Two-factor authentication and access restrictions

  • Employee training on data privacy

While we take every reasonable step to secure your data, no system is 100% foolproof. We urge you to protect your account credentials and report suspicious activity immediately.

Your Rights and Choices

You have the right to:

  • Access your data

  • Correct inaccurate or incomplete data

  • Delete your personal information (subject to legal obligations)

  • Request Data Portability

  • Opt Out of marketing communications

 

You may still receive essential service-related messages even if you opt out of marketing emails.

Contact Us

If you have questions or concerns about this Privacy Policy or how we manage your data, please contact us:

📧 Email: [email protected]
📞 Phone: (201) 425-4038